Return Policy

Returns:

If you are dissatisfied for any reason with an item purchased from us, simply return the unused item to us within 30 days. Refunds for items returned within thirty days of the purchase date will be issued store credit only. No restocking charge will apply if the return is made within 30 days and the product is in new condition. (New Condition means we can return it to the shelf and sell it as new). If a refund to original payment is requested their will be a 3% fee applied. This fee is to cover the Credit Card Fees that we are charged at the time of purchase, merchants do not refund those fees. Please allow 2-3 working days for returns to be processed. If refunded to credit card it can take up to 7-10 days to post to your card which is controlled by the card issuer.

Please make sure all return product is packaged properly so it does not get damaged on the way back, we cannot be responsible for damaged returned goods. All shipping charges are non-refundable. No Returns accepted after 30 days from sale. Anything returned after 30 days will be subject to a 15% restocking fee if we accept the return. All returns require an RMA# and will be refused without one. To make a return/exchange login to your account, go to your order history, and click the Return Button. If you did not create an account at the time of your order you can use the form to the right or e-mail us for assistance. You will receive an RMA number via email once approved. Please make sure to include this number on the outside of your package.

Non-Returnable/Exchangeable Items Include: Close Outs and Clearance Items, Special Orders, Books, Videos, Software, Rain Tires, Rain Equipment, Electrical Items, DD2 Parts, and Cut to Length Items.

Any returned item that received free shipping will be assessed a shipping fee and be deducted from your refund.

Exchanges:

If you purchase safety equipment and it does not fit we will split the shipping costs. You take care of the return shipping and we will pay to ship out the new size.(Excludes International, Hawaii, and Clearance Items) Please call for a RMA number and write it on the outside of the box.

Non-Returnable/Exchangeable Items Include: Close Outs and Clearance Items, Special Orders, Books, Videos, Software, Rain Tires, Rain Equipment, Electrical Items, DD2 Parts, and Cut to Length Items.

Warranties:

Most racing kart parts come with no implied warranty. However if a problem does occur Acceleration will contact the Manufacture on your behalf. Please note that if warranty is approved, only the product can be replaced and shipping costs are not covered.

To begin your warranty, please contact the manufacture directly or contact us and we will be happy to help.

You can start your return by using the form below or, if you are a registered user, you can go to your order history and click the return button.